We are committed to handling your personal data responsibly. Therefore, we consider it a matter of course to comply with the legal requirements of the Swiss Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA), and other provisions of Swiss data protection law. With regard to the processing of personal data of data subjects located in the EU, we will also comply with the provisions of the EU General Data Protection Regulation (GDPR).

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1. Contact

1.1 Name and address of Flowersdecor

The controller within the meaning of the GDPR and other national data protection laws of the EU member states as well as other data protection regulations is:
 

Swisstyle company

Commercial Register No.: CH-400.1.032.609-3
Tel.: +41 77 229 99 95
E-Mail:  info@flowersdecor.ch

Website: https://www.flowersdecor.ch

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1.2 Data Protection Coordination Office

For questions regarding data protection, please contact our data protection coordination office at  info@flowersdecor.ch .

2. Scope and purpose of the collection, processing and use of personal data

We collect your personal data from you in the following cases and for the following purposes:

• Customer account opening

• Orders (e.g. in the online shop)

• Inquiry via the contact form

• Scheduling an appointment

• Newsletter subscription

• Credit checks

• Applications via email

• Conducting prize draws

• Website optimization (adapting the website to your needs)

• Defense against and recording of hacking attacks

• Creation of usage statistics

• Marketing and market research

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2.1 Visiting the website

When you visit our website, our servers temporarily store the following data in a log file, the so-called server log files. The data is deleted as soon as it is no longer needed to fulfill the purpose for which it was collected.

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• IP address of the requesting computer

• Date and time of access/retrieval

• Name and URL of the retrieved data

• Your computer's operating system and the browser you are using

• Country from which our website is accessed

• Name of your internet access provider

• Time zone difference to Greenwich Mean Time (GMT)

• Content of the request (specific page)

• Access status/HTTP status code

• Amount of data transferred in each case

• Last visited website

• Browser settings

• Language and version of the browser software

• Enabled browser plugins

The legal basis for the temporary storage of personal data and log files is legitimate interest. This legitimate interest exists in order to

• to deliver the content of our website correctly

• to optimize the content of our website and the advertising for it

• to provide law enforcement agencies with the information necessary for prosecution in the event of a cyberattack

• to further improve our services and our website

• to collect statistical data

• as well as for processing orders in our online shop

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In addition to processing your data to handle your purchase, we use your data to continuously improve your shopping experience and make it more customer-friendly and personalized, to communicate with you about your orders, as well as about specific products or marketing campaigns, and to recommend products or services that may interest you.

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2.2 Newsletter

You have the option to subscribe to our newsletter via our website.

The newsletter is sent based on your registration on the website. The legal basis for processing your data after you register for the newsletter is your consent. Therefore, your consent is obtained during the registration process, and you are referred to this privacy policy.

By providing your aforementioned data, you consent to us using it to send you the newsletter, informing you about news regarding products, promotions, competitions, events and news about the product categories knives, watches, luggage and perfume.

In addition, the following data is collected during registration:

• IP address of the requesting computer

• Date and time of registration

We process this data based on legitimate interest. We need it to send you the newsletters.

You can unsubscribe from the newsletter and withdraw your consent at any time. You will find the unsubscribe link in every newsletter. We will store your data until you unsubscribe.

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2.3 Contact form

When you contact us (via contact form), the information you provide will be processed to handle and respond to your inquiry. If you wish to contact us, the following information is mandatory and necessary for us to process your request:

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• Salutation

• First name

• Last name

• country

• E-mail address

• phone

• Reason for request/Subject

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The legal basis for processing your data is our legitimate interest in providing this service. If contacting you is necessary for the performance of a contract to which you are a party or for taking steps prior to entering into a contract, this constitutes an additional legal basis for processing your data. Your data will be deleted as soon as it is no longer required for the purpose for which it was collected.

You can object to this data processing at any time. Please send your objection to the following email address:  info@flowersdecor.ch

2.4 Market Research

We do not use the data collected as part of market and opinion research for advertising purposes. Detailed information (especially regarding the evaluation of your responses) can be found within the respective survey or wherever you provide your information. Your survey answers will not be shared with or published by third parties. The legal basis for processing your data is your consent.

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2.5 Competitions

For prize draws, we use your data to notify winners and to advertise our offers. Detailed information can be found in the terms and conditions for each prize draw.

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2.6 Online Shop

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2.6.1 General

If you wish to use the services of our online shop, you will need to provide us with the data required to process your order. The mandatory information required for processing your order is marked accordingly. Providing any other information is voluntary.

You have the option of providing your order details only once for this order, or creating a customer account where your data will be saved for future purchases. We store your data for the purpose of fulfilling the contract and delete it as soon as we are no longer legally obligated to retain it.

As part of the order processing, the service providers we use (such as carriers, logistics companies, and payment processors) receive the data necessary for order and payment processing. This data includes, among other things, your email address and telephone number, so that they can, for example, clarify any questions regarding delivery or payment with you. The payment processor you select is responsible for your payment data.

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2.6.2 Setting up a customer account

By opening a customer account, you will receive password-protected direct access to your completed, open, and recently shipped orders. You can also view your personal data and manage your newsletter subscription.

To open a customer account, you must provide the following information:

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• Your email address

• password

• Salutation

• First name

• Last name

• country

• Language

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To process your order, we need your correct name, address, and payment information. We need your email address to confirm receipt and shipment of your order, and generally to communicate with you. We also use your email address for identification (as your username) when you log in to your customer account.

If users have terminated their user account, their data relating to the user account will be deleted, subject to legal retention obligations. It is your responsibility to back up your data before the end of the contract after termination. We are entitled to irretrievably delete all data stored during the contract period.

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2.6.3 Credit check

To protect ourselves against payment defaults and to offer our customers the best possible payment options in our online shop, we obtain information about your previous payment history and creditworthiness from CRIF AG, Hagenholzstr. 81, 8050 Zurich, during the ordering process. Depending on the result of the credit check, we offer you various payment options. This credit check also serves your and our security by preventing fraud and other criminal offenses.

As part of the credit check, all previous orders in your customer account are reviewed. Additionally, it is checked whether the delivery address differs from the billing address, whether it is a new delivery address, or whether the order is to be delivered to a parcel locker.

You can object to the processing of your data based on our legitimate interest at any time ( info@flowersdecor.ch ), and we will review your request.

We would also like to inform you that payment history, particularly regarding undisputed and overdue receivables, as well as, where applicable, debt collection information and address data, will be transmitted to CRIF AG in Zurich for lawful use as a credit reporting agency. CRIF will use the data to verify your identity and creditworthiness and will disclose it to authorized third parties. CRIF may analyze the payment history using mathematical-statistical methods for automated decision-making, particularly for assessing an individual's creditworthiness. Further information can be found at:  www.mycrifdata.ch/#/dsg .

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2.6.4 Product evaluation and satisfaction survey

You will have the opportunity to rate products and leave comments. For this, we need your name or a pseudonym, which will be displayed along with your country of origin.

Seven days after placing your order, you will receive an email with the opportunity to rate the product you ordered. For this, we use the technology of Bazaarvoice Ltd. (10901 Stonelake Blvd, Austin, TX 78759), which stores cookies on your computer (more information about cookies and how to disable them can be found below). Bazaarvoice is certified under the Privacy Shield. Additionally, you will have the opportunity to participate in a customer satisfaction survey (offered by SurveyMonkey Europe UC, Shelbourne Buildings 2, Shelbourne Road, Dublin, Ireland). This survey is anonymous.

We use these technologies to improve the customer experience and to be able to respond to customer needs, which is a legitimate interest.

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2.7 Online applications

When you apply for a position with us, your personal data will be processed for the purpose of handling your application. This processing may also take place electronically (e.g., via email). If we conclude an employment contract with an applicant, the transmitted data will be stored for the purpose of managing the employment relationship in accordance with legal regulations.

If the application process ends without an employment contract, your data will be deleted unless you have given us your consent to use your information for future applications with us. You have the option to revoke this consent at any time. You can send your revocation to the email address jobs.info@flowersdecor.ch  .

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2.8 Use of email communication

To improve electronic communication, which is in our legitimate interest, we may analyze user behavior with regard to emails sent by the company. We log the links contained in these emails that are clicked directly. This information is assigned to specific user profiles. This allows us to identify the areas that are most interesting to registered email recipients. We use this information to personalize content and advertising campaigns displayed to website visitors and email recipients.

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2.9 Use of Olapic

We use the services of Olapic Inc. (250 Vesey Street, 4th Floor, New York, NY 10281, USA) to share photos of our products as inspiration for others. Olapic searches for suitable images on Instagram or Twitter on our behalf, which are then displayed on our website and linked to the respective Instagram or Twitter account holder. This allows us to showcase our products and how they are presented on social media, which is in our legitimate interest. Before any images are published, we explicitly obtain the account holder's consent. Further information can be found at  http://www.olapic.com/tos  and  http://www.olapic.com/privacy-policy/ .

3. Deletion

We process and store your personal data only for the period necessary to achieve the purpose of storage or as required by laws or regulations to which we are subject. If the purpose of storage ceases to apply or a prescribed retention period expires, the personal data is routinely blocked or deleted in accordance with legal requirements.

In addition, we will delete your data if you request it from us at  info@flowersdecor.ch  and we have no legal or other obligation to retain or back up this data.

4. Disclosure to third parties

We only share your data if you have expressly consented to this, if we are legally obligated to do so, or if this is necessary for the use of the website, answering questions, processing inquiries, or providing any services you have requested. Furthermore, we may transfer your data to affiliated group companies as described in the legal notice.

The use of the data disclosed here by third parties is strictly limited to the aforementioned purposes. These third-party companies are obligated to protect your privacy to the same extent as we do. If the level of data protection in a country is deemed not equivalent to Swiss standards or the GDPR, we ensure through a contract that your personal data is protected at all times in accordance with Swiss regulations or the EU General Data Protection Regulation (GDPR).

We disclose your personal data to the following categories of recipients:

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• Group companies

• Service operator

• commercial partners, such as licensees

• Companies for credit checks and debt collection partners

• Logistics partner

• Call center

• Market research companies (after ordering, to evaluate the products or to obtain your feedback on the ordering and delivery process)

• Hosting partner

• authorities

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If we use subcontractors to provide our services, we take appropriate legal precautions as well as corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal regulations.

5. Targeting

Using cookie technology, data is collected based on legitimate interest to optimize our advertising and overall online services. This data is not used to personally identify you, but serves solely for the pseudonymous analysis of website usage. Your data will never be combined with the personal data we store. This technology allows us to present you with relevant content (advertising and/or special offers and services). Our goal is to make our offers as attractive as possible for you and to present products and services that match your interests.

You can prevent targeting at any time by rejecting or disabling the relevant cookies in your web browser's menu bar (more information under "Cookies").

6. Retargeting

Our websites use retargeting technologies. We use these technologies to make our online offerings more interesting for you. This technology allows us to display personalized advertising to you on our partners' websites. We believe that personalized, interest-based advertising is more relevant to you than advertising without such personal relevance. These advertisements are displayed on our partners' websites using cookie technology and an analysis of your previous browsing behavior. This form of advertising is completely anonymous. No personal data is stored, and no user profiles are created that combine your personal information with your browsing behavior.

You can prevent retargeting at any time by rejecting or disabling the relevant cookies in your web browser's menu bar (see "Cookies" below).

7. Cookies

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7.1 What cookies are

Our website uses cookies. Cookies are pieces of information that are transferred from our web server or third-party web servers to the user's web browser – you – and stored there for later retrieval. Cookies can be small files or other types of information storage.

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7.2 Why we use cookies

Cookies allow us to optimize the information and offers on our website to better suit your needs. They also enable us to recognize returning visitors. The purpose of this recognition is to make it easier for you to use our website.

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7.3 Which cookies we use

This website uses the following cookies:

• Session cookies

• Session-spanning cookies

• Non-personal cookies

• Preference cookies

• Performance Cookies

• Third-party cookies

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Temporary cookies are automatically deleted when you close your browser. This includes session cookies, which store a session ID that allows different requests from your browser to be associated with the same session. This allows your computer to be recognized when you return to the website. We use these types of cookies to ensure the operation and functionality of our website.

Persistent cookies remain on your hard drive beyond the current session. These cookies, in particular, allow us to make our website more user-friendly. For example, they ensure that your shopping cart is saved for your next visit.

Non-personal cookies do not transmit any personal data to us. For example, statistics cookies help us understand how visitors interact with websites by collecting and reporting information anonymously.

Preference cookies enable a website to remember information that influences how a website behaves or looks, such as your preferred language or the region you are in.

We use performance cookies to collect information about how you use our services. This helps us improve our services. For example, we can use these cookies to determine whether you have visited a particular page.

Furthermore, we use several advertising partners who help make our website and online offerings more interesting for you. Therefore, when you visit our website(s), cookies from partner companies (so-called third-party cookies) are also stored on your hard drive. Information on the use of third-party cookies can be found in the section "Web Analytics Tools".

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7.4 Rejection of cookies

Accepting cookies is not a requirement for visiting our websites.

Most internet browsers accept cookies automatically. If you do not wish to allow this, you can configure your browser to notify you when cookies are being set and allow them only on a case-by-case basis. You can also configure your browser to prevent cookies from being stored on your computer or to send you a warning message when a new cookie arrives. Some browsers, for example, offer the option to accept first-party cookies but block third-party cookies.

Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. You can generally reject cookies via your web browser settings.

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8. Pixels, local storage and similar technologies

We also use other technologies such as tracking pixels and local storage. We use these technologies based on our legitimate interest, for example, to analyze which features are particularly popular, to create a more personalized user experience, and to display relevant advertising.

Tracking pixels (also known as clear GIFs, web beacons, or pixel tags) are small units of code installed in or on a website, mobile app, or advertisement. These tracking pixels can collect certain information about your browser and device, such as operating system, browser type, device type and version, referring website, visited website, IP address, and other similar information.

We use the following tracking pixels:

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• Bazaarvoice

• Olapic

• Facebook

• Google Analytics

• Google AdWords

• Bing Ads

• Hotjar

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We also use tracking pixels in our newsletters. For each newsletter sent, information is provided about the mailing list used, the subject line, and the number of newsletters sent. Furthermore, it is possible to see which addresses have not yet received the newsletter, which addresses it was sent to, and which addresses experienced delivery failures. The open rate is also recorded, including information about which addresses actually opened the newsletter. Finally, information about which addresses have unsubscribed is also provided. We use this data for statistical purposes and to optimize the newsletter in terms of content and structure. This allows us to better tailor the information and offers in our newsletter to the individual interests of the recipients. The tracking pixel is deleted when you delete the newsletter. To prevent the use of the tracking pixel in our newsletter, please configure your email program, if it is not already set to do so by default, to display messages in plain text only.

9. Web Analytics Tools

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9.1 General Principles

Our website uses functions of the following web analytics services:

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• Google Analytics

• Google AdWords

• Google DoubleClick

• Google Tag Manager

• Affilinet

• Getback

• Profity

• Friendify

• Monetate

• Hotjar

• Adform

• Outbrain

• Plista

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Details about the individual web analytics services can be found in the following explanations.

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9.2 Google Analytics

Based on our legitimate interests (i.e., our interest in analyzing, optimizing, and operating our online services economically), we use Google Analytics, a web analytics service provided by Google Inc. ("Google", 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google uses cookies.

The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored on a Google server in the USA. Google is certified under the Privacy Shield agreement and thus guarantees compliance with European data protection law.

Google will use this information on our behalf to evaluate users' use of our online services, to compile reports on activity within these online services, and to provide us with other services related to the use of these online services and internet usage. Pseudonymous user profiles may be created from the processed data. These user profiles will be automatically deleted after 26 months.

We only use Google Analytics with IP anonymization enabled. This means that Google shortens the IP address of users within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by adjusting their browser settings; furthermore, users can prevent Google from collecting and processing data generated by the cookie and related to their use of the online service by downloading and installing the browser plugin available at the following link:  http://tools.google.com/dlpage/gaoptout?hl=de .

For more information about Google's data usage, settings and opt-out options, please visit the following Google websites: https://www.google.com/intl/de/policies/privacy/partners  (Google's data usage when you use our partners' websites or apps),  http://www.google.com/policies/technologies/ads  (Data usage for advertising purposes),  http://www.google.de/settings/ads  (Manage the information Google uses to show you ads). 

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9.3 Google AdWords

Based on legitimate interest, we use the advertising program "Google AdWords," which belongs to Google Marketing Services Online. Google AdWords places a cookie on your computer ("conversion cookie") if you have reached our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google can recognize that someone clicked on the ad and was thus redirected to our site. Each AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of different AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. We do not receive any information that can be used to personally identify you.

The information collected by the cookie about your use of the website is generally transmitted to and stored on a Google server in the USA. Based on this information, your browser is assigned interest-related categories. These categories are used to display interest-based advertising.

We use the data about you acquired with the above-mentioned cookie (so-called conversion tracking) for the following purposes:

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• Remarketing

• Target groups with shared interests

• custom audiences with shared interests

• Target groups ready to buy

• similar target groups

• demographic and geographic focus.

9.4 Google DoubleClick

We use Google's DoubleClick function on our websites to analyze website usage and to enable us, Google, and other advertisers who collaborate with DoubleClick to present you with relevant advertising. For this purpose, a cookie is installed on your computer's hard drive. This cookie assigns your browser a pseudonymous identification number and collects information about the advertisements displayed in your browser and whether you click on them.

The information collected by the cookie about your use of websites is generally transmitted to and stored on a Google server in the USA. Based on this information, your browser is assigned interest-based categories. These categories are used to display interest-based advertising.

In addition to changing your browser settings, you can also permanently disable the DoubleClick cookie using a browser plug-in. With the plug-in, your opt-out settings for this browser will be retained even if you delete all cookies. You can find the browser plug-in for permanent opt-out here: [ https://support.google.com/ads/answer/7395996 ]

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9.5 Google Tag Manager

Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. We use Google Tag Manager to integrate and manage Google's analytics and marketing services on our website. The Tag Manager tool itself, which implements the tags, is a cookieless domain and does not collect any personally identifiable information. However, the tool triggers other tags, which may in turn collect data. Google Tag Manager itself does not access this data.

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9.6 Affilinet

Affilinet is a service provided by Affilinet GmbH, Sapporobogen 6, 80637 Munich, Germany. Affiliate systems are based on the principle of referral commissions. Referrals are made in the virtual world of the World Wide Web via a link. Such an affiliate link contains a special code that uniquely identifies the affiliate to the merchant. In simpler terms: the link with the affiliate identifier allows the merchant to see who referred the customer. The commission is paid for clicks on the advertising material ("click"), the transmission of qualified customer leads ("lead"), or the sale itself ("sale"). Unlike the merchant (literally: trader; here also program provider or operator), who offers goods or services, the affiliate merely acts as an intermediary between merchants and potential customers.

When someone clicks on such an affiliate link, they are redirected to the corresponding merchant's website. Parameters are transmitted during this process, allowing the publisher to precisely attribute the generated revenue. This method is called tracking. Cookie tracking, for example, enables the identification and tracking of a visitor using a cookie. The cookies stored on the visitor's hard drive allow for subsequent recognition and tracking (even with delayed or interrupted interaction). Tracking using cookies is the most widely used method in affiliate marketing for attributing a person to the corresponding affiliate.

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9.7 Getback, Profity and Friendify

Getback, Profity, and Friendify are technologies from adfocus GmbH, based in Zug, Switzerland. We integrate these technologies into our website, which may involve the exchange of data such as IP addresses and shopping cart contents with adfocus. Adfocus is only permitted to process our customers' data on our behalf in the same way that we ourselves would be allowed to.

Getback is used to improve targeted communication with our existing and future customers. With this technology, we can, for example, remind our customers of forgotten orders when they visit our online shop, inform them about special offers, or allow them to have their shopping cart sent to them by email for later use.

Profity is used so that customers receive a voucher after placing an order, which can be used in another shop within the Profity network. Likewise, customers can redeem Profity vouchers they have received from other shops within the Profity network at Flowersdecor.

Friendify is used so that the website can be recommended to third parties.

We use these technologies based on legitimate interest so that we can offer our website permanently, securely and reliably, and advertise our services.

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9.8 months

Monetate is a service provided by Monetate Inc. (East Hector Street, Conshohocken, Pennsylvania 19428, USA). Monetate uses cookies, which are stored on your computer. This enables us to analyze and optimize the use of our website, which is in our legitimate interest. The information generated by the cookies about your use of this website is stored and processed on our behalf on cloud-based servers (operated by Amazon Web Services, Inc.) in the USA and the European Union. Monetate Inc. is certified under both the Swiss-US and EU-US Privacy Shield Frameworks. Before further processing, your IP address is anonymized and replaced with a shortened, non-identifiable IP address. This prevents any direct personal identification. You can prevent the storage of Monetate cookies by adjusting your browser settings accordingly. Further information can be found in Monetate's privacy policy at https://www.monetate.com/platform-privacy-policy.

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9.9 Hotjar

Hotjar is an analytics service provided by Hotjar Ltd. (St Julians Business Centre, Elia Zammit Street, St Julians STJ 1000, Malta). We use Hotjar to better understand our users' needs and to optimize the content on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g., how much time users spend on which pages, which links they click, what they like and dislike, etc.), which helps us tailor our offerings to user feedback, a legitimate interest of ours. Hotjar uses cookies and other technologies to collect information about our users' behavior and their devices (in particular, the device's IP address (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), and preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we use this information to identify individual users or combine it with other data about individual users. For more information, please see Hotjar's privacy policy at https://www.hotjar.com/legal/policies/privacy.

You can object to the storage of a user profile and information about your visit to our website by Hotjar, as well as the setting of Hotjar tracking cookies on other websites, by following this link:  https://www.hotjar.com/legal/compliance/opt-out  .

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9.10 Adform

Adform is a service provided by Adform A/S (Wildersgade 10B, 1408 Copenhagen, Denmark). This service is used for tracking and controlling digital advertising campaigns, which is in our legitimate interest.

Adform uses cookies that are stored on your computer, but these do not contain any personally identifiable information such as your name, email address, or other personal details. The cookies contain technical information such as the frequency and date of ad impressions, the browser used, and the operating system. It is not possible to identify you personally from this data. Adform does not store full IP addresses; instead, it truncates the last octet.
You can opt out of tracking via cookies by  clicking this link: https://site.adform.com/privacy-policy-opt-out . This will place an opt-out cookie on your device, which signals to the technical systems that no further data should be collected and no cookies should be set in the future.

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9.11 Outbrain

This website uses technology from Outbrain Inc. ("Outbrain", 39 W 13th Street, New York, NY 10011 USA). This technology allows us to target advertising on our partners' websites to internet users who have already shown interest in our offers and to collect data about them. The technology relies on a cookie-based analysis of user behavior. This advertising appears only on Outbrain advertising platforms, either on Outbrain Engage or the Outbrain Extended Network. If you do not wish to see interest-based advertising, you can  deactivate this feature here.

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9.12 Plista

Our website uses technology from plista GmbH, Torstraße 33, 10119 Berlin. With the help of this technology, we aim to improve the quality and relevance of our advertisements by tracking whether and which of our ads are successful for end customers (so-called conversion tracking) and which ads are clicked by end customers (so-called click tracking). After a user clicks on one of our ads, plista places a temporary cookie in the user's browser, which assigns a tracking point as soon as the user reaches the target page. Further information about this and plista's privacy policy can be found at  https://www.plista.com/de/about/privacy .

10. Social Plugins / Social Media Functionalities

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10.1 What Social Plugins are

Plugins are small programs or program packages that allow users to customize and extend software to suit their individual needs. Many programs, such as graphics programs, media players, or web browsers, support the basic functions required by the average user in their initial version. Increasingly, however, these programs are becoming more flexible, offering extensive possibilities for extension through plugins or add-ons.

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10.2 Which plugins we use

On our website we have included links to our social media profiles on the following social networks:

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• Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA,

• Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA

• Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA

• YouTube, a service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

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When you click on a link to one of our social media profiles, a direct connection is established between your browser and the server of the respective social network. This allows the network to receive information that you have visited our website and clicked on the link using your IP address. If you click on a link to a network while logged into your account on that network, the content of our page can be linked to your profile on the network. This means that the network can directly associate your visit to our website with your user account, and we receive personal data such as your name, email address, location, friends list, and profile picture. This data allows us to offer certain features on our pages. If you wish to prevent this, you should log out before clicking on any such links. Association will occur regardless if you log in to the respective network after clicking on the link.

If you are logged into your Facebook, Google, or Instagram account while visiting our website, the respective provider can also associate your visit with your user account. If you interact with a plugin, for example by clicking the "Like" or "+1" button, the corresponding information is also transmitted directly to a server of the respective provider in the USA and stored there. This information is also published via your user account on the respective social network and displayed to your contacts there.

Even if you are not logged in to the providers of the plug-ins while visiting our website, the data collected by the plug-ins may still be associated with your respective user account. Each time a plug-in is accessed, a cookie with an identifier is set. Since your browser automatically sends this cookie with every connection to a server of the respective provider, Facebook, Google, and Instagram could, in principle, create a profile of which websites the user associated with that identifier has visited. It would then potentially be possible to later link this identifier back to a specific individual – for example, when logging in to the provider's service later.

If you do not want the plug-in provider to associate your visit to our website with your profile, you must log out of the respective service before visiting our website. Alternatively, you can select the "Block third-party cookies" option in your browser settings. This will prevent your browser from sending cookies to the respective social network's server. However, with this setting, in addition to the plug-ins, other cross-site functions from other providers may also no longer work.

For further information on the purpose and scope of data collection, as well as the further processing and use of the data, please refer to the privacy policies of the respective providers: There you will also find further information on your rights and settings options for protecting your privacy, as well as your right to object to the creation of user profiles:

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https://instagram.com/about/legal/privacy/ .
https://www.google.de/intl/policies/privacy/ .
https://twitter.com/privacy
http://www.facebook.com/policy.php .

11 Facebook Connect

We offer the "Facebook Connect" function, provided by Facebook Inc., as an optional feature for creating your customer account and logging into our website and applications.

If you wish to use this feature, you will first be redirected to Facebook. There, you will be asked to log in with your username and password. We, of course, do not have access to your login details. If you are already logged in to Facebook, this step will be skipped.

Facebook will then inform you which data will be transmitted to us (public profile, friends list, email address, and current location). You confirm this by clicking the "OK" button. We will create your customer account using the transmitted data; your friends list will, of course, not be stored by us. For logging in via Facebook Login, a unique token (a long string of letters and numbers) generated by Facebook will also be stored. This token is exchanged with Facebook during the login process for secure authentication.
For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and privacy settings, please refer to Facebook's privacy policy.

12. Your Rights

You have the fundamental rights to information, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent with regard to your data. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority.

Please contact  info@flowersdecor.ch with any questions, suggestions and requests .

Please note that by law, certain data must be retained for a specific period. Such data must therefore remain stored with us until these periods expire. We block this data in our system and use it only to comply with legal requirements.

13. Use of the website by minors

This website is intended for an adult audience. Minors, especially children under 16, are prohibited from submitting their personal data to us or registering for any of our services. If we discover that such data has been submitted to us, it will be deleted from our database. The child's parents (or legal guardian) can contact us to request deletion or unsubscription. For this, we require a copy of an official document proving you are the parent or legal guardian.

14. Data Security

We take technical and organizational security precautions to protect your personal data against manipulation, loss, destruction or access by unauthorized persons and to ensure the protection of your rights and compliance with applicable data protection regulations.

The measures taken are designed to guarantee the confidentiality and integrity of your data, as well as the long-term availability and resilience of our systems and services when processing your data. They are also intended to ensure the rapid restoration of data availability and access in the event of a physical or technical incident.

Our data processing and security measures are continuously improved in line with technological developments.

We also take our own internal data protection very seriously. Our employees and the service providers we commission are bound by confidentiality agreements and are obligated to comply with data protection regulations. Furthermore, they are only granted access to personal data to the extent necessary.

15. Changes to the Privacy Policy

This privacy policy may be supplemented or amended by Flowersdecor at any time. All changes and additions are at the sole discretion of Flowersdecor.

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Last updated: October 19, 2020.